Have questions? We have answers!

Have questions about our Amazon Income Insurance program? Here are some answers to some of the most common inquiries. Don’t see your question here? Contact us today.

I am a new seller; can I apply for coverage? Yes. There is no time frame for which you must be in business before applying.

How long is coverage valid for? The policy period is for one year. You may apply for 30-, 60-, 90-, or 180-day coverage if you desire. The policy will pay up to the selected daily amount.

Who provides my coverage and pays for my claim? Insurance is secured with the oldest insurer in the world with a financial rating of A+.

How much coverage can I purchase? You may apply for coverage limits up to $50,000, $100,000, $250,000, $500,000, or $1 million.

Will I be paid a lump sum based on my coverage limit? The insurer will pay up to the maximum amount per timeframe you have selected. The insurer will not pay out more than the realized loss sustained or limit selected.

Can I purchase coverage if I am outside the United States? You must have a U.S. business entity and appropriate license to conduct business in the United States.

Does this policy provide any other coverage or benefits? No. The only coverage provided under this policy is your loss of business income and extra expense in the event your online sellers account is suspended.

What if I have more than one online storefront? If you operate more than one storefront under a different business name, you will need to purchase a separate policy for each business entity.

Do I have coverage for more than one suspension? Yes, provided you are not suspended for the exact same reason AND we have not already paid you for your maximum days of coverage in the policy period.

Is this policy auditable? Yes. It is imperative you be truthful as you answer all questions when applying for coverage. If you underestimate your annual gross sales, then you will be responsible for an additional premium at the end of your policy period. If you overestimate your annual gross sales, we will refund the pro-rata portion of premium to you provided your policy was not issued at our minimum policy premium.

I have had an inquiry or have been suspended before. Can I still get a policy? Eligibility and price are determined based on information provided during the application process. Our underwriting team may ask for information and documentation to determine if you are eligible for coverage.

When will I know my coverage is in effect? Once you apply for coverage online and pay for your policy, we will immediately issue your policy.

How will I receive my policy? A copy of your policy will be emailed to you.

Does my policy have a deductible? There is not a dollar deductible. There will be a period of time you must wait after a claim, before this policy would take effect.

What is a standard waiting period? A standard waiting period is 120 hours from the ordered suspension from the online vendor. Losses will be reviewed with potential payout after the waiting period has been met.

How do I determine what my per day or overall loss is? Calculate your anticipated net income (net profit or loss before income taxes) earned or incurred and your anticipated operating expenses, including payroll.

Amazon Income Insurance meets all applicable local, state and national regulations governing insurance providers and is secured with the oldest insurer in the world with a financial rating of A+. Informational statements on this website regarding insurance coverage are for general description purposes only. Any statements containing on this site do not amend, modify or supplement any insurance policy. Consult the actual policy or your agent for details regarding terms, conditions, coverage, exclusions, products, services and programs which may be available to you. Your eligibility for particular products and services is subject to the final determination of underwriting qualifications and acceptance by the insurance underwriting company providing such products or services. This website does not make any representations that coverage does or does not exist for any particular claim or loss, or type of claim or loss, under any policy. Whether coverage exists or does not exist for any particular claim or loss under any policy depends on the facts and circumstances involved in the claim or loss and all applicable policy wording. Information provided on this website does not constitute professional advice. If you have questions regarding insurance policies offered by Voldico, please consult a qualified agent.